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Unlimited Transaction RegistrationUnlimited transaction logging allows users to record and store all transactions and data without any time limitation, thus providing anytime access to historical data without data loss.
Expertize ModuleGusto Fix service software makes it easy to manage customer greeting, complaint logging, service acceptance checks, motorcycle pick-up, creating expertize forms, adding questions and making selections, and post-service registration.
Maintenance ModuleGusto Fix allows you to create a service maintenance type, set maintenance duration, add questions to maintenance blogs, add single or multiple selections to questions, and create a checklist for customer maintenance service operations and fill this list on the maintenance form.
Appointment ModuleGusto Fix offers online appointment booking and appointment tracking for customers, while increasing service efficiency by setting estimated times for each service.
Customer ManagementGusto Fix sends SMS/email notifications to customers for service time, maintenance reminders and billing information, and also has a feedback and evaluation system that allows customers to assess the quality of service.
Integrated SolutionsGusto Fix allows you to manage financial transactions more easily by providing integration with accounting software, while at the same time providing mobile application support, providing access to service transactions from anywhere, providing practical use for both employees and customers.
Employee and Task ManagementBy recording the names, tasks and working hours of service staff, Gusto Fix allows you to assign specific tasks to employees and easily monitor their work and time by tracking labor.
Spare Parts and Inventory ManagementGusto Fix allows you to monitor spare parts stock levels and order and track missing parts, as well as edit and update spare parts prices.
As Gosso, we use Gusto Fix Chain Dealer Service Software to manage our service processes in the most efficient way while offering our white goods and electronic products to our customers throughout Turkey. The software enables us to quickly direct the work orders we open through the call centre to the relevant service centres and allows us to easily follow the entire process. Our service centres order spare parts directly through the software, simplifying our stock management. Thanks to the admin panel, we can effortlessly analyse service progress payments and manage service orders effectively. Gusto Fix has both saved time and increased our customer satisfaction by digitalising our workflow. We would like to thank Gusto Fix for making our processes more transparent and efficient with its professional solutions.
Shimano was founded in February 1921, when Shozaburo Shimano, a knife master from Sakai, Japan, aimed to develop metalworking technology. Today, Shimano has become a worldwide manufacturer of bicycle components, fishing tackle and rowing equipment. Gusto maintenance was developed with the aim of digitizing the after-sales maintenance and servi...
Why use accounting software? 03.01.2019 Previously, the workflow was heavy; Due to the fact that accounting programs were almost nonexistent, data entry was done manually. Business data was written by hand in the journals by accountants. Considering that this situation would be quite difficult in case of excess paperwork, it could bec...
Bisikleti Bilen Adam
Since we started using the professional package of Gusto Fix, we have achieved a great increase in efficiency in our service processes. The user-friendly interface of the software has helped us maximise customer satisfaction by speeding up our maintenance and repair processes. Gusto Fix has completely digitalised our bicycle service management, providing great convenience in time and resource management. In addition, our workflow has become much more organised thanks to stock tracking and reporting features. Thank you to Gusto Fix for this professional solution, we have taken an important step for the future of our business!